*Payment is due on the day of your event, allowing flexibility for weather conditions. If you need to make changes or cancel your reservation, please contact us via email at contact@ntxbounce.com or call us directly at 214-552-2974 no later than 7 days before your event. We will also reach out to you at the phone number provided, one week prior to your event, to confirm the details.

*Weather Policy: If weather impacts your event, we can relocate to a covered patio or garage if available. If these options are not feasible, you have the option to cancel on the day of the event due to weather-related issues.*